When using GoJas it is helpful to be consistent with the terminology used by the website builders. The following position titles have been defined by Grahall Consultants and the guide’s definitions are provided to help the users appropriately select the title level.
| Chairman | This position is responsible for the overall direction of the business line unit or the staff unit and for achieving the highest level organization goals. Coordinates the efforts of the senior executives and works with them to develop current and long-range objectives, policies, and procedures for the organization. |
| Chief Executive Officer | Responsible for the short and long-term profitability and growth of the company. Organizes leadership and staff to meet strategic goals. Ensures appropriate governance and controls. Identifies and delivers value to stakeholders. May require an advanced degree or equivalent. Typically reports to a board of directors. |
| Chief Operating Officer | Plans and directs all aspects of an organization’s operational policies, objectives, initiatives. Develops strategies to attain short- and long-term financial and operational goals. Directs the development of the organization to ensure future growth. May require a master’s degree. Typically reports to a Chief Executive Officer. |
| President | This position is responsible for the overall direction of the business line unit or the staff unit and for achieving the highest level organization goals. Coordinates the efforts of the senior executives and works with them to develop current and long-range objectives, policies, and procedures for the organization. Reports to the CEO. |
| Executive Vice President | This position is responsible for the overall direction of the business line unit or the staff unit and for achieving the highest level organization goals. Coordinates the efforts of the senior executives and works with them to develop current and long-range objectives, policies, and procedures for the organization. Reports to the President or CEO. |
| Senior Vice President | This position is responsible for the overall direction of the business line unit or the staff unit and for achieving the highest level organization goals. Coordinates the efforts of the senior executives and works with them to develop current and long-range objectives, policies, and procedures for the organization. Reports to the EVP or President/CEO. |
| Vice President | Sets long-term strategic direction for function(s), which are managed through subordinate managers. Responsible for the effective planning and operation of activities of major significance to the organization. May report to a functional “chief officer” position, or If no “chief officer” position exists for function, this position may be top position and report directly to top executive. Typically has a Bachelors degree and 12 or more years of experience including 7 years of management experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. Note: If no subordinate managers report to this position, do not match to this level. |
| Corporate Secretary | Executes and maintains all required official corporate filings, documents, reports and records according to applicable laws and regulations. Responsible for shareholder relations, communicating with Board members and coordinating shareholder lists and registrations. Researches and responds to shareholder requests for information. Manages the coordination of Board and shareholder meetings and the preparation of all necessary agendas and documents required for the meetings. The incumbent in this role is usually an officer of the corporation. May require a Juris Doctor degree. Typically reports to top management. |
| Executive | This position is responsible for the overall direction of the business line unit or the staff unit and for achieving the highest level organization goals. Coordinates the efforts of the senior executives and works with them to develop current and long-range objectives, policies, and procedures for the organization. |
| Director | Plans and directs one or more functions, with responsibility for establishing budgets, staffing plans, and resource allocation within department. Ensures function successfully integrates work output or services with other internal departments. If no subordinate manager, must have high-level professional staff as direct reports. Typically has a Bachelors degree, and 10 or more years of experience, including 5 years of management experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Senior Group Manager | Hires, trains, manages, and evaluates predominantly professional staff; may manage supervisors. Ensures longer-term functional objectives are translated into shorter-term tasks and establishes processes/procedures to ensure the effective and efficient operation of a very complex and diverse function. Most time is focused on mid-range to long range (less than 7 years) projects and programs. Typically has a Bachelors degree, and 15 or more years of experience including 10 years of supervisory experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Group Manager | Hires, trains, manages, and evaluates predominantly professional staff; may manage supervisors. Ensures longer-term functional objectives are translated into shorter-term tasks and establishes processes/procedures to ensure the effective and efficient operation of a somewhat complex function. Most time is focused on mid-range (less than 5 years) projects and programs. Typically has a Bachelors degree, and 12 or more years of experience including 8 years of supervisory experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Senior Manager | Hires, trains, manages, and evaluates predominantly professional staff; may manage supervisors. Ensures longer-term functional objectives are translated into shorter-term tasks and establishes processes/procedures to ensure the effective and efficient operation of a somewhat complex function. Most time is focused on short- to mid-range (less than 3 year) projects and programs. Typically has a Bachelors degree, and 10 or more years of experience including 5 years of supervisory experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Manager | Hires, trains, manages, and evaluates predominantly professional staff; may manage supervisors. Ensures longer-term functional objectives are translated into shorter-term tasks and establishes processes/procedures to ensure the effective and efficient operation of a somewhat complex function. Most time is focused on short- to mid-range (less than one year) projects and programs. Typically has a Bachelors degree, and 8 or more years of experience including 3 years of supervisory experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Supervisor | Hires, trains, manages and evaluates predominantly support staff. May establish processes/procedures to ensure the effective and efficient operation of somewhat routine functions. Must have performance management responsibility for assigned staff; this is not a working lead position. Typically has a Bachelor’s degree, and 5 or more years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. Some positions may specify an advanced degree requirement or preference. |
| Chief | This position is responsible for the overall direction of the business line unit or the staff unit and for achieving the highest level organization goals. Coordinates the efforts of the senior executives and works with them to develop current and long-range objectives, policies, and procedures for the organization. |
| Expert | As subject matter expert, interfaces with executives on highest-level functional issues, providing recommendations and solutions with a full understanding of cross-organizational impact and needs. Maybe recognized outside the organization as a thought-leader in the area(s) of expertise. Typically has a Bachelor’s degree, and 12 or more years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. Some positions may specify an advanced degree requirement or preference. |
| Consultant | As subject matter expert, interfaces with executives on highest-level functional issues, providing recommendations and solutions with the full understanding of cross-organizational impact and needs. Maybe recognized outside the organization as a thought-leader in the area(s) of expertise. Typically has a Bachelor’s degree, and 12 or more years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. Some positions may specify an advanced degree requirement or preference. |
| Senior Representative | Provides innovative solutions to complex functional problems that impact function’s success. Leads tasks, including planning, execution, staff oversight, and status reporting for significant initiatives. Brings industry-level expertise to function, and recommends changes to remain up-to-date or competitive. Typically has a Bachelor’s degree, and 9 – 11 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. Some positions may specify an advanced degree requirement or preference. |
| Senior | Provides innovative solutions to complex functional problems that impact function’s success. Leads tasks, including planning, execution, staff oversight, and status reporting for significant initiatives. Brings industry-level expertise to function, and recommends changes to remain up-to-date or competitive. Typically has a Bachelor’s degree, and 9 – 11 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. Some positions may specify an advanced degree requirement or preference. |
| Senior Analyst | Provides innovative solutions to complex functional problems that impact function’s success. Leads tasks, including planning, execution, staff oversight, and status reporting for significant initiatives. Brings industry-level expertise to function, and recommends changes to remain up-to-date or competitive. Typically has a Bachelor’s degree, and 9 – 11 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. Some positions may specify an advanced degree requirement or preference. |
| Senior Associate | Provides innovative solutions to complex functional problems that impact function’s success. Leads tasks, including planning, execution, staff oversight, and status reporting for significant initiatives. Brings industry-level expertise to function, and recommends changes to remain up-to-date or competitive. Typically has a Bachelor’s degree, and 9 – 11 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. Some positions may specify an advanced degree requirement or preference. |
| Lead | Career-level Professional. Applies in-depth professional-level knowledge to independently solve a full range of complex problems. Serves as trusted ‘go to’ person by management. Typically has a Bachelors degree, and 6 – 8 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Leader | Career-level Professional. Applies in-depth professional-level knowledge to independently solve a full range of complex problems. Serves as trusted ‘go to’ person by management. Typically has a Bachelors degree, and 6 – 8 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Lead Representative | Career-level Professional. Applies in-depth professional-level knowledge to independently solve a full range of complex problems. Serves as trusted ‘go to’ person by management. Typically has a Bachelors degree, and 6 – 8 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Project Leader | Provides innovative solutions to complex functional problems that impact function’s success. Leads tasks, including planning, execution, staff oversight, and status reporting for significant initiatives. Brings industry-level expertise to function, and recommends changes to remain up-to-date or competitive. Typically has a Bachelor’s degree, and 9 – 11 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. Some positions may specify an advanced degree requirement or preference. |
| Intermediate | Mid-level Professional. Applies specific professional-level functional knowledge to solve problems requiring the identification and analysis of moderately complex variables. Takes action to solve problems/issues that routinely arise in areas of assigned responsibility, but may receive guidance or expertise from higher-level staff on more complex problems. Typically has a Bachelors degree, and 3 – 5 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Intermediate Analyst | Mid-level Professional. Applies specific professional-level functional knowledge to solve problems requiring the identification and analysis of moderately complex variables. Takes action to solve problems/issues that routinely arise in areas of assigned responsibility, but may receive guidance or expertise from higher-level staff on more complex problems. Typically has a Bachelors degree, and 3 – 5 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Intermediate Associate | Mid-level Professional. Applies specific professional-level functional knowledge to solve problems requiring the identification and analysis of moderately complex variables. Takes action to solve problems/issues that routinely arise in areas of assigned responsibility, but may receive guidance or expertise from higher-level staff on more complex problems. Typically has a Bachelors degree, and 3 – 5 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Associate | Mid-level Professional. Applies specific professional-level functional knowledge to solve problems requiring the identification and analysis of moderately complex variables. Takes action to solve problems/issues that routinely arise in areas of assigned responsibility, but may receive guidance or expertise from higher-level staff on more complex problems. Typically has a Bachelors degree, and 3 – 5 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Associate Analyst | Mid-level Professional. Applies specific professional-level functional knowledge to solve problems requiring the identification and analysis of moderately complex variables. Takes action to solve problems/issues that routinely arise in areas of assigned responsibility, but may receive guidance or expertise from higher-level staff on more complex problems. Typically has a Bachelors degree, and 3 – 5 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Associate Representative | Mid-level Professional. Applies specific professional-level functional knowledge to solve problems requiring the identification and analysis of moderately complex variables. Takes action to solve problems/issues that routinely arise in areas of assigned responsibility, but may receive guidance or expertise from higher-level staff on more complex problems. Typically has a Bachelors degree, and 3 – 5 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Analyst | Mid-level Professional. Applies specific professional-level functional knowledge to solve problems requiring the identification and analysis of moderately complex variables. Takes action to solve problems/issues that routinely arise in areas of assigned responsibility, but may receive guidance or expertise from higher-level staff on more complex problems. Typically has a Bachelors degree, and 3 – 5 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Intermediate Representative | Mid-level Professional. Applies specific professional-level functional knowledge to solve problems requiring the identification and analysis of moderately complex variables. Takes action to solve problems/issues that routinely arise in areas of assigned responsibility, but may receive guidance or expertise from higher-level staff on more complex problems. Typically has a Bachelors degree, and 3 – 5 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Representative | Mid-level Professional. Applies specific professional-level functional knowledge to solve problems requiring the identification and analysis of moderately complex variables. Takes action to solve problems/issues that routinely arise in areas of assigned responsibility, but may receive guidance or expertise from higher-level staff on more complex problems. Typically has a Bachelors degree, and 3 – 5 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Specialist | Mid-level Professional. Applies specific professional-level functional knowledge to solve problems requiring the identification and analysis of moderately complex variables. Takes action to solve problems/issues that routinely arise in areas of assigned responsibility, but may receive guidance or expertise from higher-level staff on more complex problems. Typically has a Bachelors degree, and 3 – 5 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Junior Associate | Entry-level Professional. Applies general professional-level knowledge and principals of function to solve problems requiring the identification and analysis of non-routine factors. Uses independent judgment and discretion to determine or recommend the best course of action. Receives guidance or expertise from supervisor or higher-level staff. (Note: If decision-making occurs within a set of prescribed steps, the position should be matched to a support level.) Typically has a Bachelors degree, and 0 – 2 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Senior Clerk | Skilled-Support level. Performs more complex aspects of function; receives guidance/supervision on new assignments but normally works independently on mastered tasks. Typically has completed high school, and has 4 – 6 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Clerk | Skilled-Support level. Performs more complex aspects of function; receives guidance/supervision on new assignments but normally works independently on mastered tasks. Typically has completed high school, and has 2 – 4 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Administrator | Mid-level Professional. Applies specific professional-level functional knowledge to solve problems requiring the identification and analysis of moderately complex variables. Takes action to solve problems/issues that routinely arise in areas of assigned responsibility, but may receive guidance or expertise from higher-level staff on more complex problems. Typically has a Bachelors degree, and 3 – 5 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Coordinator | Mid-level Professional. Applies specific professional-level functional knowledge to solve problems requiring the identification and analysis of moderately complex variables. Takes action to solve problems/issues that routinely arise in areas of assigned responsibility, but may receive guidance or expertise from higher-level staff on more complex problems. Typically has a Bachelors degree, and 3 – 5 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Junior Clerk | Skilled-Support level. Performs more complex aspects of function; receives guidance/supervision on new assignments but normally works independently on mastered tasks. Typically has completed high school, and has 0 – 2 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |
| Assistant | Skilled-Support level. Performs more complex aspects of function; receives guidance/supervision on new assignments but normally works independently on mastered tasks. Typically has completed high school, and has 2 – 4 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. |